We have created this section where you will find all the necessary information to make your online shopping more enjoyable.
If you do not find the answer you are looking for or need more information on Customer Service is at your disposal.

ORDERS

Buy on GlamFashionJewels.it is easy, fast and above all SAFE.
When you see a product you want to buy click on the "Add to cart" button.
Once added the jewel you want to buy you can view and select other products, doing the same operation by clicking on "Add to Cart".
When you decide to buy them, go to the Shopping Cart (top right of your screen) and click on "Check out".
You'll now see the contents of your cart with the number of items and information on shipping.

If you want to proceed with the purchase of products in the shopping cart, choose the method you prefer: if you are already a customer, log in to speed up the checkout process. If it is the first time you shop with us, you have the option to join or continue without creating your own personal account.
You will then be prompted for your personal information, for the heading of tax documents and for delivery of the order. After entering the delivery address, which may be the same billing or a different one, you can calculate shipping expenses through the appropriate button.
Please pay close attention when filling out these fields are very important for the proper fulfillment of the order, and check them carefully because you will be summarized in the "Order summary" screen.

If you are holding a Discount Code Glam Fashion Jewels you can use it during this phase, by entering the code in the appropriate field.
On the next screen you can choose the payment method you prefer. See "Secure Payments" of this page to learn more.

Within a few minutes you will receive an email confirmation with all order details.
From this moment will be our warehouse to take care of everything and, as soon as the order is shipped, we will notify you with another e-mail confirmation.

Product Availability

All products on our website are available in stock, ready to be sent. Although our system is cleverly designed to ensure that stock levels are always precise and accurate and that the products ordered are really available, you can sometimes make a mistake. It rarely happens, and we will endeavor to ensure that does not happen again. If unfortunately this happened with your order we regret very much and we will contact with you via e-mail to let you know the various options and give you the widest choice.
Please also note that even if an item is in your cart, it can still be purchased by another customer until to that your order is completed.

Can I make a phone order?

Of course! You can make a phone order at number 081 7577146 The service is available only for Italy, at the following times: Monday to Friday from 09:30 to 18:30.

Can I change or cancel my order?

Unfortunately, once an order is placed, we are not able to update or change it (this includes the delivery address and the modification of the articles purchased). If desired, however, you can send a request using the contact form on our site. Please enter your order number and report the problem. There'll deal with it as soon as possible. Based on its progress, we can not guarantee that the order can be changed or deleted.
Warning: You can not change or cancel an order that has already been processed or shipped. In that case, it might be possible to return all or some of the items after receiving them, following our Return Policy. If the order has already been shipped shipping charges will not be refunded.

SAFE PAYMENTS

What payment methods can I use?

We offer you the opportunity to conveniently pay with a credit card, debit card, Paypal, bank transfer and cash. You can choose the method of payment and the respective order process. For us, security is important, therefore all transactions will be processed via a secure server, ensuring our customers the ultimate in data protection. Glam Fashion Jewels fact uses an advanced security program that adopts the SSL protection system to prevent card data be intercepted or manipulated.

PayPal
PayPal incurs no additional cost to the customer and allows you to shop online with ease and with the guarantee of security and privacy, without the need to enter the site the data of the credit card. The charge back occurs at the completion of the order.
In the process of buying just select "PayPal" between the "payment method" to be automatically transferred to PayPal page. If you are already PayPal customers will simply login with your data and confirm the payment. If you do not have a PayPal account, you can start your own and confirm the payment or, more importantly, pay with your credit card via PayPal without opening a bank account.

In case of return, the amount will be credited to the account used for payment.

Bank transfer
It is simple to use, safe and fast.
The bank details to make the transfer will be provided to you via e-mail at the time of purchase and you will have 48 hours of time, in which the items in your order will be kept aside for you, to make the transfer.
The causal appearing on the bank transfer must contain your name and your order number you receive upon purchase.